The highest honor any franchise company can earn
is the enthusiastic support of their own franchise community.
Express Oil Change & Service Center has earned that distinction.

Confidential surveys.
Every franchisee contacted.
20 crucial investment questions asked and answered by 29 of their 37
(or 78.4%) existing franchise owners in November 2009.
We ask about training and support, quality of products and services received from the franchisor, and much more.
Complete report available as an instant download at:

www.expressoil.com • 1.888.845.1771
1880 Southpark Drive • Birmingham, AL 35244

I am able to communicate directly and

effectively with Senior Management.

Total combined positive responses	100%
Strongly Agree	59%
Agree	41%

My Franchisor and I are committed to a

positive, long term relationship.

Total combined positive responses	97%
Strongly Agree	59%
Agree	38%

How would you rate your franchise

business compared to the local competition?

Total combined positive responses	100%
Excellent	59%
Agree	31%
Good	10%

My Franchisor is a competent, skillful

organization which I can rely on for help.

Total combined positive responses	100%
Strongly Agree	59%
Agree	41%

My Franchisor encourages high standards

quality performance throughout the organization.

Total combined positive responses	100%
Strongly Agree	71%
Agree	29%

Would you recommend this franchise to

a prospective franchisee?

Total combined positive responses	97%
Definitely	42%
Very Likely	38%
Probably	17%

	The Franchise Research Institute®, is an independent auditor of franchise opportunities. We are not affiliated with the companies we audit. Visit www.FranSurvey.com for details. © 2009 Franchise Research Institute.
	Web Design Lincoln NE