The highest honor any franchise company can earn is the enthusiastic support of their own franchise community. BrightStar Healthcare has earned that distinction. Question How would you grade the helpfulness and communication between fellow franchisees? Response Combined scores of A + B + C Franchisee Community = 100% Question My Franchisor understands that if I am successful, they will be successful. Response Combined scores of Strongly Agree + Agree Question My Franchisor and I are committed to a positive, long-term relationship. Response Combined scores of Strongly Agree + Agree FranSurvey®, is an independent auditor of franchise opportunities. We are not affiliated with the companies we audit. Visit www.fransurvey.com for details. FranSurvey Certified Confidential surveys. Every franchisee contacted. 20 crucial investment questions asked and answered by 34 of their 40 existing franchise owners for a completion rate of 85% completed in April 2008. We ask about training and support, quality of products and services received from the franchisor and much more. Complete 13 page report available as an instant download at: www.FranSurvey.com/BrightStar World-Class FranchisWorld-Class Franchise™™ Retrospective = 100% Franchisor Relations = 97% A = 59% B = 32% C = 9% Strongly Agree = 71% Agree = 29% Strongly Agree = 66% Agree = 31% © 2008 Franchise Research Institute www.BrightStarFranchise.com • 1.877.689.6898 150 N. Michigan Ave, Stuite 2800 • Chicago, IL 60601 FranSurvey Franchise Research Institute Franchisee Approved BrightStar Healthcare